Refund Policy
Due to the delicate nature of luxury fragrances and for hygiene purposes, all sales are final. We encourage you to review detailed product descriptions, notes, and size options before completing your purchase. Our customer care team is always available to guide you in selecting the fragrance that resonates most with your taste.
Each Nostalgia fragrance is prepared, sealed, and packaged with the utmost care to preserve its quality and authenticity. For this reason, we are unable to accept returns or exchanges once an order has been processed and shipped.
In the unlikely event that your item arrives damaged, defective, or incorrect, please contact our support team within 48 hours of delivery at support@luxnostalgia.com. Our team will review the issue promptly and arrange a replacement or appropriate resolution as needed.
We kindly ask that you provide a clear photo or video of the damaged item and the packaging to help us verify the issue and ensure a smooth resolution process.
Refunds, if approved due to exceptional circumstances, will only be issued to the original payment method used for the purchase. Please allow 5–7 business days for the transaction to reflect in your account after approval.
By completing a purchase on our website, you acknowledge and agree to this Refund Policy. Our goal is to ensure that every Nostalgia customer receives an exceptional experience defined by quality, trust, and care.